Jess Gleim

01. Before

Jess wasn't struggling with expertise. She was struggling with identity.

For years, she had been known as a Meta ads expert.

And while that description was technically accurate, it captured only a fraction of the value she created.

The deeper truth was harder to explain.

Jess wasn't simply helping founders run advertising. She was helping them understand profitability, revenue, business economics, customer acquisition costs, operational readiness, and the financial realities of scaling.

The problem wasn't capability. It was categorization.

The market saw an ads expert, but Jess knew she was becoming something bigger.

She just couldn't find the language for it. 

02. The Shift

The breakthrough wasn't another marketing strategy, a new offer, or more visibility.

It was finally identifying the category that connected everything.

Instead of positioning Jess around advertising platforms, we repositioned her around the bigger conversation she had already been leading for years: Helping founders make smarter growth decisions before they scale. 

Suddenly the pieces fit together. The profitability conversations, business strategy, revenue intelligence, pattern recognition, and the future vision for her company.

What once felt like multiple skill sets became one coherent authority platform.

For the first time, Jess could see not only what she had built, but where it was heading.

03. What Jess Didn't Know

Perhaps the biggest surprise wasn't the new positioning. It was realizing this type of work even existed.

As Jess later reflected, "I didn't think this skill set existed or there was a solution.” She continued, "I thought maybe I'd figure this out five years from now somehow."

For years, she assumed clarity was something that would eventually come with more experience.

Instead, it came from someone else recognizing the pattern she was too close to see herself.

That realization changed far more than her website. It changed how she understood her own business.

04. What Changed

"I get it now."

That was Jess's text after reading her new positioning.

The expertise and business hadn't changed. But the language had.

For years, she'd been trying to explain the next evolution of her business. Then the Recognition Report gave her language for something she had never been able to fully articulate herself.

In her words,  "You've named it and given it language. Reading that whole thing was like holding a mirror up to my face and seeing the future."

She added, "I've been trying to figure this out for seven bajillion years."

Most importantly, the work reframed how she saw herself. Not as another expert, but as an authority building a category of her own.

As Jess described it, "It's moved me from an expert figure into an authoritative figure."

The report didn't change who she was.

It revealed the business she had already built and gave her the language to lead it with confidence.

05. The Lesson

Most founders think they need more visibility. Sometimes they need something much deeper.

A clearer understanding of what they are actually becoming.

Because the hardest business to explain is often your own. Proximity creates complexity.

And sometimes the biggest breakthrough isn't a new strategy, a new offer, or a new audience.

It's finally having language for the thing you've been building all along.

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Kelly Edmondson